Privacy Policy

Last Updated: January 2026

1. Introduction

Welcome to Riverlootspin. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

  • Account information (username, email address, password)
  • Contact information when you reach out to us
  • Preferences and settings you configure
  • Communications with our support team

2.2 Information Collected Automatically

  • Device information (browser type, operating system, device identifiers)
  • Usage data (pages visited, features used, time spent)
  • Log data (IP address, access times, referring URLs)
  • Cookie data as described in our Cookies Policy

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your account registration and manage your account
  • Track your virtual credits and progress
  • Respond to your inquiries and provide customer support
  • Send you updates about our services (with your consent)
  • Detect, prevent, and address technical issues or fraud
  • Analyze usage patterns to improve user experience
  • Comply with legal obligations

4. Legal Basis for Processing (GDPR)

If you are in the European Economic Area (EEA), we process your personal data based on:

  • Contract Performance: Processing necessary to provide our services
  • Legitimate Interests: Improving our services, preventing fraud
  • Consent: When you provide consent for specific purposes
  • Legal Obligation: Compliance with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in these circumstances:

5.1 Service Providers

We may share data with trusted third-party service providers who assist us in operating our website, conducting business, or serving users, provided they agree to keep information confidential.

5.2 Legal Requirements

We may disclose information if required by law, legal process, or to protect our rights, property, or safety.

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

8. Your Rights (GDPR)

If you are in the EEA, you have the following rights:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Data Portability: Request transfer of your data
  • Object: Object to processing of your data
  • Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at info@riverlootspin.com.

9. Cookies

We use cookies and similar tracking technologies. For detailed information, please see our Cookies Policy.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children's Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

13. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have questions or concerns about this privacy policy, please contact us:

15. Supervisory Authority

If you are in the EEA and believe we have not addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.